1. Introduction

We at ZIA DIONE LLC (“We” or “Us”), respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

  • Personal data, such as your name, email address, shipping address, and phone number.
  • Financial data, such as payment card details.
  • Technical data, such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

We will store your personal data for as long as necessary to fulfill the purpose for which the data was collected, or to comply with legal or regulatory requirements or our terms of business.

3. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and for analytics. You can refuse cookies in your browser settings, however, this may impact the functionality of our website.

What are cookies?

Cookies are small text files that most websites store on users’ devices that access the internet for the purpose of recognizing individual devices that users have used to access. Their storage is under the complete control of the browser used by the user – this can limit or disable the storage of cookies as desired.

Why are cookies necessary?

Cookies are essential for providing user-friendly online services. The most common e-commerce functions would not be possible without cookies. The interaction between the web user and the website is faster and simpler with the help of cookies. With their help, the website remembers the individual’s preferences and experiences, thus saving time, and browsing the web pages is therefore more efficient and pleasant. Most websites use cookies, they are a convenient tool for keeping fresh and relevant content that is in line with the interests and preferences of each web user. There are several reasons for using cookies, the first of which is certainly their property of storing data about the state of individual web pages (details about the adjustments of individual web pages), they help in the implementation of various online services (online stores), they help in collecting various statistics, about the habits of the web user – only with them can the frequency of visiting a certain website be monitored. Companies can evaluate the effectiveness of the design of their websites with the help of cookies, as well as the appropriateness of the type and number of ads they offer to users on their websites.

4. Third-Party Services

We use third-party services, such as Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not sell user data to anyone.

5. User Rights

Under the General Data Protection Regulation (GDPR), you have the right to access your data, the right to correct inaccurate data, and the right to erase your data. If you wish to exercise these rights, please contact us.

6. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal data:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

For what purposes do we process your personal data?

We processes your personal data when you do business with us, use our websites or otherwise interact with us, for the following purposes: (a) to provide the requested products or services; (b) to respond to your messages or posts; (c) to enforce the warranty for registered products; (d) for marketing, which includes managing a personal data database and sending offers via addressed direct mail, email, phone or in person; (e) for managing, developing and improving the range of products, services, stores, IT systems and websites; (f) for monitoring and evaluating compliance with legislation and with our terms of business and standards; (g) to comply with legal and regulatory requirements anywhere in the world, including reporting and/or auditing by national and international regulatory authorities; (h) for administrative purposes related to security and access to our websites and applications; (i) to operate in accordance with court orders and enforcing and/or defending our legal rights; (j) for any other legitimate business purpose; (k) and for other purposes permitted or required by any applicable law or regulation.

7. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy.

When can we disclose your personal data?

We do not sell and will not sell your personal data, and we do not rent or trade with them in any other way. We will only disclose your personal data to the following recipients: (a) third parties who process your personal data on our behalf (for example, our system providers, including web data service providers); (b) any third party to whom we assign or transfer any of our rights or obligations; (c) any potential future buyer in the event that we sell any part of our business or assets; and (d) any government, regulatory agency, enforcement body or exchange body or court, if required by applicable law or regulations or at their lawful request.

8. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

9. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page.

10. Governing Law and Jurisdiction

This Privacy Notice, as well as any disputes arising from or relating to the interpretation thereof, or any issues related to privacy and data protection between you and us, will be governed by the laws of Slovenia.

If any dispute arises between you and us in connection with your use of our services, these disputes will be resolved under the exclusive jurisdiction of the courts of Slovenia.

10. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: legal@ziadione.com or write us at: Bloudkova 12, 2000 Maribor, Slovenia.

This policy is effective as of 20.11.2023.

What data does the website contain?

Cookie name Cookie type First or third party Can be disabled Session or persistent DurationPurpose
wordpress_test_cookie_* Essential First party No Session WordPress
wfwaf-authcookie-* Functionality First party No Persistent 12h Antivirus protection
woocommerce_*, wp_woocommerce_*, wc_cart_hash_*, wc_fragments_*, woocommerce_recently_viewed_*, tk_ai_* Essential Third party No Session Woocommerce